Brace for the Operators
• AI Trends
Brace for the Operators. The way people interact with the web is changing.
Yesterday, I needed a quick way to turn written content into videos. Normally, I'd search, open some sites, test tools, and decide. Instead, I used OpenAI's deep research, told it what I needed, and it returned a few recommendations. I skimmed the summaries, clicked the first link, and minutes later, I entered my credit card and signed up for a $49/month plan.
That's the first time AI directly led me to a purchase. No traditional search. Just a fast decision based on what AI filtered for me.
This shift will upend how websites measure success.
1. Analytics is going to break.
Web traffic won't be as simple as "human vs. bot" anymore. A single user might control multiple AI agents - one for research, another for price comparisons, another for checking reviews. At what point does the user take over? Traditional metrics like bounce rate, session time, and conversion tracking will blur as AI and human interactions blend.
2. Traffic will spike - but it won't behave like it used to.
AI agents will extract data at scale, causing surges in automated visits. But these won't be mindless scrapers. Some will act on behalf of real users, some will run background monitoring, and some will dynamically hand off control. Websites must prepare for traffic that doesn't fit neatly into "bot" or "human" categories.
If trusted AI agents are browsing, blocking them could hurt visibility. New authentication models will be needed to distinguish between "real" and "automated".
3. A Hilarious Arms Race is Coming
AI agents won't just browse. They'll actively game whatever systems they can. And if businesses respond with AI-powered defenses, we could see an absurd digital arms race - AI shoppers trying to outsmart AI storefronts.
Imagine this: Your AI adds a product to the cart and waits. The retailer's AI, recognizing the stall, sends a 10% off coupon. But your AI waits longer and gets an even better deal. What happens when the retailer's AI starts waiting you out?
Marry this with prompt injection, model poisoning, and embedded triggers - subtle manipulations designed to influence AI-driven decisions - and we've got ourselves a ballgame.
At some point, this stops being about "optimizing for the user" and turns into something weirder: a fully automated battle between AI operators and AI-driven businesses, learning from each other in real time.
But just like mobile optimization and SEO before it, the answer is the same: design for the user. AI will prioritize sites that are clear, structured, and trustworthy - because that's what serves people best.
This isn't a distant future. It's already happening. The smartest companies are adapting now and preparing for a world where both humans and AI operators are the audience. The ones that move first will shape how they work together -and define what comes next.